MFA For New User Creation and Edit User

This update is for users who have configured MFA (Multi-Factor Authentication) for their account on the iPOSpays portal. With this update, users will be required to enter a 6-digit security code to complete the user creation process and when editing an existing user. This requirement applies to all primary and add-on users including ISOs, Agent Offices, Merchant Admins, Merchant Store, and MultiStore Managers.

Note:

  • MFA will prompt once per logged-in session, for example:

  • If a merchant user adds a new user, on the first user creation, the system will request MFA, but if a merchant user needs to create additional users, they will not be prompted for MFA for those additional users as long as the user has not logged out and back into the system.

How to Add a User:

  1. Log in to iPOSpays with a primary or add-on user account.
  2. Click on “User Management.”
  3. Select the action box and click “Add User.”
  4. Fill in the user’s details: first name, last name, email address, phone number, and user role.
  5. Click “Submit.”
  6. A 6-digit security code will be sent to your registered email address.

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  1. You will be prompted to enter the 6-digit code sent to your registered email address.

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  1. Enter the 6-digit code to complete the user creation process.

How to Edit a User:

  1. Log in to iPOSpays with a primary or add-on user account.
  2. Click on “User Management.”
  3. Search and select the user using the search box at the top.
  4. Select “Edit User.”
  5. After editing the user details, click “Submit.”
  6. A 6-digit security code will be sent to your registered email address.

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  1. Enter the 6-digit code to complete the process.

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