Migrate Your Customer Data to iPOSpays

Merchant users can migrate from their existing payment processor to iPOSpays and import their customer data including sensitive information such as PAN data into iPOSpays.

Ask Your Current Processor

Once you’ve finished setting up your integration and are ready to start processing payments on iPOSpays, the next step is to ask your current payment processor for your payment data. Typically, this involves the account owner reaching out to the processor since they usually only transfer data upon the account owner’s request. iPOSpays can import your customer payment details such as credit card and bank account information for ACH and billing address information. However, subscriptions must be recreated separately and cannot be imported.

It can take between a few days and several weeks for this process, so make sure to allow for this transition time in your migration plan. If any issues arise with the transferred data, we'll identify them and collaborate with your previous processor to rectify them.

Once your data has been transferred from your previous processor, iPOSpays will begin importing it into your account. Each unique customer in the transferred data file will be created as a Customer in iPOSpays, along with their associated cards as Card or Source objects.

This import process typically takes place within 5 business days after receiving complete and accurate data from your previous processor.

Migration PGP key

If you’re unfamiliar with PGP, see GPG (opens in a new tab) and start by importing a public key (opens in a new tab). After you familiarize yourself with the basics of PGP, use the following PGP key to encrypt sensitive data (like credit card information) for PCI-compliant migration. If you have any questions or encounter any issues, contact our support team.